EFI Asistencia, comprehensive solution for the management of assistance services

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Save costs for your company

Carry out a complete and efficient management of services, users, your company's fleet and your company's billing.

With our complete Suite EFI Asistencia you will be able to manage, measure, perform and invoice roadside assistance services, transfers, taxi or VTC, as well as home assistance.

What are you waiting for?

REQUEST YOUR FREE TRIAL

    CONTACT US WITHOUT COMMITMENT

    (+34) 952 412 953 Ext. 1-1
    (+34) 952 412 953 Ext. 4

    info@efiasistencia.com
    comercial@efiasistencia.com

    Avenue Doña Ana, nave 7
    29130 Alhaurín de la Torre
    Málaga, Spain

    Do you have any questions regarding our EFI Suites? Do you need to know price rates? Do you need more info? Contact us and we will help you.

    More control

    All services, equipment and employees centralized through web and mobile app.

    Total security

    We protect the data and information associated with your EFI Asistencia account. We have ISO 27001 certification.

    Great quality

    Receive, analyze, prioritize and manage services in record time.

    Direct communication

    Real-time and automatic reception of services and instant messaging.

    The latest technology

    Thanks to our custom-developed Android and iOS web and mobile apps.

    High performance servers

    Receive all the necessary information, step by step, to serve your customers.

    Choose the Suite that best suits your needs

    Thanks to our web and mobile apps, you will receive in real time all the necessary information, step by step, to serve your customers.

    Operational Management

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    EFI Tow

    Management of roadside assistance services and collect and delivery of vehicles with a tow truck.

    What are you waiting for?

    REQUEST YOUR FREE TRIAL

      CONTACT US WITHOUT COMMITMENT

      (+34) 952 412 953 Ext. 1-1
      (+34) 952 412 953 Ext. 4

      info@efiasistencia.com
      comercial@efiasistencia.com

      Avenue Doña Ana, nave 7
      29130 Alhaurín de la Torre
      Málaga, Spain

      Do you have any questions regarding our EFI Suites? Do you need to know price rates? Do you need more info? Contact us and we will help you.

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      EFI Taxi

      Management of passenger pick-up and transfer services.

      What are you waiting for?

      REQUEST YOUR FREE TRIAL

        CONTACT US WITHOUT COMMITMENT

        (+34) 952 412 953 Ext. 1-1
        (+34) 952 412 953 Ext. 4

        info@efiasistencia.com
        comercial@efiasistencia.com

        Avenue Doña Ana, nave 7
        29130 Alhaurín de la Torre
        Málaga, Spain

        Do you have any questions regarding our EFI Suites? Do you need to know price rates? Do you need more info? Contact us and we will help you.

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        EFI Home

        Management of home assistance services.
         

        Administrative management

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        GA Cloud

        Invoice your services through our Administrative Management application in the cloud.

        What are you waiting for?

        REQUEST YOUR FREE TRIAL

          CONTACT US WITHOUT COMMITMENT

          (+34) 952 412 953 Ext. 1-1
          (+34) 952 412 953 Ext. 4

          info@efiasistencia.com
          comercial@efiasistencia.com

          Avenue Doña Ana, nave 7
          29130 Alhaurín de la Torre
          Málaga, Spain

          Do you have any questions regarding our EFI Suites? Do you need to know price rates? Do you need more info? Contact us and we will help you.

          Why choose our Suites?

          Our Suites are developed to measure for each of the sectors in which we work, for optimal control of the process flow.

          All our Suites are made up of: web platform for operational and administrative management of the service, Android or iOS mobile apps and API (Application Programming Interfaces) for the integration with third-party software.

          What are you waiting for?

          REQUEST YOUR FREE TRIAL

            CONTACT US WITHOUT COMMITMENT

            (+34) 952 412 953 Ext. 1-1
            (+34) 952 412 953 Ext. 4

            info@efiasistencia.com
            comercial@efiasistencia.com

            Avenue Doña Ana, nave 7
            29130 Alhaurín de la Torre
            Málaga, Spain

            Do you have any questions regarding our EFI Suites? Do you need to know price rates? Do you need more info? Contact us and we will help you.

            OPERATIONAL MANAGEMENT

            Digitized services

            Digitized reception of services with integrated clients.

            OPERATIONAL MANAGEMENT

            Service control

            Deferred services and programming of service alerts.

            OPERATIONAL MANAGEMENT

            Geolocation by smartphone or GPS

            Geolocation of the service (mischance/origin and destination), as well as of the fleet and/or users.

            OPERATIONAL MANAGEMENT

            Dashboard and Statistics

            Graphs, tables and heat maps to optimize your company based on data.

            OPERATIONAL MANAGEMENT

            Advanced document manager

            Stores and manages all the documentation of your users, media, clients and suppliers.

            OPERATIONAL MANAGEMENT

            Report shipment

            Generation and management of attendance reports and photographs.

            OPERATIONAL MANAGEMENT

            Multi-company

            Multi-company management.

            OPERATIONAL MANAGEMENT

            Chat service

            Sending and receiving messages.

            OPERATIONAL MANAGEMENT

            Guard mode

            Guard mode and user roles.

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            ADMINISTRATIVE MANAGEMENT

            Personalized rates

            Creation and management of personalized rates and billing series.

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            ADMINISTRATIVE MANAGEMENT

            Service valuation

            Valuation and economic confirmation of managed services.

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            ADMINISTRATIVE MANAGEMENT

            Cloud billing

            Administrative management integrated in EFI Web and multi-device.

            Web platform EFI Web

            We show you different sections of our web platform where you can see the web interface, map of services, filters of processed services, complete service file, billing of services in GA Cloud, statistics control panel, etc.

            EFI Tow · Taxi · Home mobile apps

            We show you screenshots of our different mobile apps: EFI Tow, EFI Taxi and EFI Home. Login screens, service sheets, assistance reports, damage reports, media map, etc. Apps available for Android and iOS.

            Action areas

            Sectores de actuación y tipos de servicios cuya tramitación y gestión digitalizamos.

            01.

            INSURANCE COMPANIES

            You will be able to improve the customer service through real-time monitoring of the service and direct contact at all times, both with the insured and with the roadside assistance provider.

            02.

            ASSISTANCE COMPANIES, TAXIS AND VTC

            Any Assistance Company -roadside assistance, passenger assistance or home assistance- that wants to automate and digitize the processes of reception and management of assistance services provided to its clients.

            03.

            RESERVATION CENTERS

            Looking to expand your customer network? Centralize your passenger pick-up and transfer services, offering an extra quality bonus to your suppliers and customers. Information in real time, geolocation of the service and direct contact with suppliers and customers at all times.

            04.

            TOUR OPERATORS

            Imagine being able to offer a complete service to your customers, fully digitized and in real time, from the moment of booking, arrival at destination, stay and departure, with centralized attention through connection with our complete API of the EFI Asistencia Suite.

            05.

            VEHICLE RENTING AND LEASING COMPANIES

            To carry out transfer operations or personalized vehicle deliveries and pick-ups.

            06.

            VEHICLE MANUFACTURERS, IMPORTERS AND MARKETERS

            To carry out transfer operations or personalized vehicle deliveries and pick-ups.

            What are you waiting for?

            REQUEST YOUR FREE TRIAL

              CONTACT US WITHOUT COMMITMENT

              (+34) 952 412 953 Ext. 1-1
              (+34) 952 412 953 Ext. 4

              info@efiasistencia.com
              comercial@efiasistencia.com

              Avenue Doña Ana, nave 7
              29130 Alhaurín de la Torre
              Málaga, Spain

              Do you have any questions regarding our EFI Suites? Do you need to know price rates? Do you need more info? Contact us and we will help you.

              Integrations

              Integrated companies

              EFI Asistencia has 15 integrated companies between insurers and assistance companies from which it manages services, in some cases in an exclusive environment. Integrated companies: Direct Line Assistance, Asitur, RACE, ARAG, Autoclub Mutua, RACC, IMA Ibérica Assistance, Europ Assistance, ADA, AXA, Allianz Partners, Assa, TAI, SERVIREAC and European Technical Assistance.

              Other integrations

              In addition, EFI Asistencia has other integrations with partners and companies that develop software and hardware that increase functionalities for our customers.

              Among these integrations we highlight: Tecofisa and Globspot (iTrack).

              Integrate with our EFI API

              We integrate your providers with EFI Asistencia through our API protocol. Through our EFI API you can safely obtain the information of the services that are managed through EFI Asistencia, thus integrating them with the rest of your company's applications.

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              What product are you interested in?

              SEND US YOUR DETAILS AND WE WILL CONTACT YOU

                CONTACT US WITHOUT COMMITMENT

                (+34) 952 412 953 Ext. 1-1
                (+34) 952 412 953 Ext. 4

                info@efiasistencia.com
                comercial@efiasistencia.com

                Avenue Doña Ana, nave 7
                29130 Alhaurín de la Torre
                Málaga, Spain

                Do you have any questions regarding our EFI Suites? Do you need to know price rates? Do you need more info? Contact us and we will help you.

                We are in Europe and America

                EFI Asistencia operates in 7 countries present in the European and American continent: Spain, Canada, Mexico, Panama, Colombia, Ecuador and Chile. We help manage roadside assistance services, passenger transfers and home repairs.

                INCREASE YOUR EFFICIENCY AT A MINIMUM COST

                What are you waiting for to hire EFI Asistencia? Contact us

                What are you waiting for?

                REQUEST YOUR FREE TRIAL

                  CONTACT US WITHOUT COMMITMENT

                  (+34) 952 412 953 Ext. 1-1
                  (+34) 952 412 953 Ext. 4

                  info@efiasistencia.com
                  comercial@efiasistencia.com

                  Avenue Doña Ana, nave 7
                  29130 Alhaurín de la Torre
                  Málaga, Spain

                  Do you have any questions regarding our EFI Suites? Do you need to know price rates? Do you need more info? Contact us and we will help you.

                  Do you have any question?

                  Contact us without any commitment

                  Do you need to know price rates? Do you have a CRM and do you want to integrate it with EFI? Do you want more information about our EFI Suites? Contact us without any commitment and we will help you with whatever you need.

                  Write us

                    Sales Team

                    Support Team

                    Location

                    Dona Ana Avenue, ship 7
                    29130 Alhaurin de la Torre
                    Malaga, Spain