Save costs for your company
Carry out a complete and efficient management of services, users, your company's fleet and your company's billing.
With our complete Suite EFI Asistencia you will be able to manage, measure, perform and invoice roadside assistance services, transfers, taxi or VTC, as well as home assistance.
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More control
All services, equipment and employees centralized through web and mobile app.
Total security
We protect the data and information associated with your EFI Asistencia account. We have ISO 27001 certification.
Great quality
Receive, analyze, prioritize and manage services in record time.
Direct communication
Real-time and automatic reception of services and instant messaging.
The latest technology
Thanks to our custom-developed Android and iOS web and mobile apps.
High performance servers
Receive all the necessary information, step by step, to serve your customers.
Choose the Suite that best suits your needs
Thanks to our web and mobile apps, you will receive in real time all the necessary information, step by step, to serve your customers.
Operational Management
EFI Tow
Management of roadside assistance services and collect and delivery of vehicles with a tow truck.
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EFI Taxi
Management of passenger pick-up and transfer services.
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EFI Home
Management of home assistance services.
Administrative management
GA Cloud
Invoice your services through our Administrative Management application in the cloud.
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Why choose our Suites?
Our Suites are developed to measure for each of the sectors in which we work, for optimal control of the process flow.
All our Suites are made up of: web platform for operational and administrative management of the service, Android or iOS mobile apps and API (Application Programming Interfaces) for the integration with third-party software.
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Digitized services
Digitized reception of services with integrated clients.
Service control
Deferred services and programming of service alerts.
Geolocation by smartphone or GPS
Geolocation of the service (mischance/origin and destination), as well as of the fleet and/or users.
Dashboard and Statistics
Graphs, tables and heat maps to optimize your company based on data.
Advanced document manager
Stores and manages all the documentation of your users, media, clients and suppliers.
Report shipment
Generation and management of attendance reports and photographs.
Multi-company
Multi-company management.
Chat service
Sending and receiving messages.
Guard mode
Guard mode and user roles.
Personalized rates
Creation and management of personalized rates and billing series.
Service valuation
Valuation and economic confirmation of managed services.
Cloud billing
Administrative management integrated in EFI Web and multi-device.
Action areas
Sectores de actuación y tipos de servicios cuya tramitación y gestión digitalizamos.
INSURANCE COMPANIES
You will be able to improve the customer service through real-time monitoring of the service and direct contact at all times, both with the insured and with the roadside assistance provider.
ASSISTANCE COMPANIES, TAXIS AND VTC
Any Assistance Company -roadside assistance, passenger assistance or home assistance- that wants to automate and digitize the processes of reception and management of assistance services provided to its clients.
RESERVATION CENTERS
Looking to expand your customer network? Centralize your passenger pick-up and transfer services, offering an extra quality bonus to your suppliers and customers. Information in real time, geolocation of the service and direct contact with suppliers and customers at all times.
TOUR OPERATORS
Imagine being able to offer a complete service to your customers, fully digitized and in real time, from the moment of booking, arrival at destination, stay and departure, with centralized attention through connection with our complete API of the EFI Asistencia Suite.
VEHICLE RENTING AND LEASING COMPANIES
To carry out transfer operations or personalized vehicle deliveries and pick-ups.
VEHICLE MANUFACTURERS, IMPORTERS AND MARKETERS
To carry out transfer operations or personalized vehicle deliveries and pick-ups.
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Integrations
Integrated companies
EFI Asistencia has 15 integrated companies between insurers and assistance companies from which it manages services, in some cases in an exclusive environment. Integrated companies: Direct Line Assistance, Asitur, RACE, ARAG, Autoclub Mutua, RACC, IMA Ibérica Assistance, Europ Assistance, ADA, AXA, Allianz Partners, Assa, TAI, SERVIREAC and European Technical Assistance.
Other integrations
In addition, EFI Asistencia has other integrations with partners and companies that develop software and hardware that increase functionalities for our customers.
Among these integrations we highlight: Tecofisa and Globspot (iTrack).
Integrate with our EFI API
We integrate your providers with EFI Asistencia through our API protocol. Through our EFI API you can safely obtain the information of the services that are managed through EFI Asistencia, thus integrating them with the rest of your company's applications.
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We are in Europe and America
EFI Asistencia operates in 7 countries present in the European and American continent: Spain, Canada, Mexico, Panama, Colombia, Ecuador and Chile. We help manage roadside assistance services, passenger transfers and home repairs.
What are you waiting for to hire EFI Asistencia? Contact us
REQUEST YOUR FREE TRIAL
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Do you have any questions regarding our EFI Suites? Do you need to know price rates? Do you need more info? Contact us and we will help you.
Contact us without any commitment
Do you need to know price rates? Do you have a CRM and do you want to integrate it with EFI? Do you want more information about our EFI Suites? Contact us without any commitment and we will help you with whatever you need.
Write us
Sales Team
- comercial@efiasistencia.com
- (+34) 952 412 953 Ext. 1 > 2
- 08:00 – 17:30h · L M X J (Spanish time)
- 08:00 – 14:00h · V (Spanish time)
Support Team
- soporte@efiasistencia.com
- (+34) 952 412 953 Ext. 4
- 08:00 – 19:00h · L M X J V (Spanish time)
Location
Dona Ana Avenue, ship 7
29130 Alhaurin de la Torre
Malaga, Spain