In accordance with Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (General Data Protection Regulation - RGPD) and Organic Law 3/2018, of December 5, on the protection of personal data and guarantee of digital rights (LOPDGD), LAMBDA AUTOMOTIVE, informs users of the Suite EFI ASISTENCIA (hereinafter, the Software), about the processing of personal data that they have voluntarily provided during the registration, access and use of the service process.

1. Identification of the treatment processor

The company LAMBDA AUTOMOTIVE S.L., (hereinafter LAMBDA) is the entity in charge of processing the data provided by the clients of the Software (hereinafter, the User(s):

  • Company name LAMBDA AUTOMOTIVE S.L.
  • CIF / NIF B92995901
  • Registered office Doña Ana Avenue, Plant 7 (T6 B178) P.I. IV Phase 29130 Alhaurín de la Torre – Málaga (Spain)
  • Contact telephone number +34 952 41 29 53
  • E-mail info@lambdamotive.com
  • Domain name *.efiasistencia.com
  • Email of the Data Protection Officer dpo@lambdamotive.com

2. Purpose of data processing

LAMBDA is a company that has developed and markets the applications that make up the Suite EFI Asistencia, which allow automated management of assistance services, allowing assistance companies and their suppliers to communicate with each other through these applications.

To proceed with registration, access and subsequent use of the Software, the User must voluntarily provide personal data (essentially, identification and contact data), which will be incorporated into automated media owned by LAMBDA.

The collection, storage, modification, structuring and, where appropriate, elimination of data provided by Users, will constitute processing operations carried out by LAMBDA, with the purpose of guaranteeing the correct functioning of the Software, maintaining the service provision relationship and/or commercial with the User, and for the management, administration, information, provision and improvement of the service.

3. Legitimation

The processing of the User's data is carried out with the following legal bases that legitimize it:

  • The request for information and/or the contracting of Software services, whose terms and conditions will be made available to the User in all cases, in advance, for express acceptance.
  • The free, specific, informed and unequivocal consent of the User, making this privacy policy available to them, which they must accept through a statement or a clear affirmative action, such as checking a box provided for this purpose.

If the User does not provide LAMBDA with their data, or does so incorrectly or incompletely, it will not be possible to proceed with the use of the Software.

4. Conservation of personal data

The personal data provided by the User will be kept in the systems and databases of the Data Processor (LAMBDA), as long as the User continues to use the Software, and as long as he or she does not request its deletion.

After the contractual relationship has ended, with the aim of clarifying possible responsibilities arising from the processing, the data will be kept for a minimum period of one year.

5. Recipients

The data will be communicated to the parties involved (assistance companies, towing companies and insurance companies), which is the essential purpose of using the software. Except for the parties involved, no data will be communicated to any third party other than LAMBDA, unless there is a legal obligation or, in any case, upon request of the User's consent.

6. Protection of hosted information

LAMBDA adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of individuals (RGPD) and Organic Law 3/2018, of December 5, on the protection of personal data and guarantee of digital rights (LOPDGD) with regard to the processing of personal data and the free circulation of such data.

Although LAMBDA makes backup copies of the content hosted on its servers, however, it is not responsible for the loss or accidental deletion of data by Users. Likewise, it does not guarantee the total replacement of data deleted by Users, since the aforementioned data could have been deleted and/or modified during the period of time that has elapsed since the last backup copy.

The services facilitated or provided through the Software, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by LAMBDA, when this loss is attributable to the user; In this case, a rate will be determined according to the complexity and volume of the recovery, always with prior acceptance by the user. The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to LAMBDA.

7. Exercise of rights

LAMBDA AUTOMOTIVE, informs the User that they have the rights of access, rectification, limitation, deletion, opposition and portability, which may be exercised by request addressed to the email: info@lambdamotive.com and to the address of the Data Protection Delegate: Data dpo@lambdamotive.com

Likewise, the User has the right to revoke the consent initially given, and to file rights claims with the Spanish Data Protection Agency (AEPD).

8. Applicable legislation

This Policy will be governed and interpreted in accordance with Spanish legislation, as will the resolution of any controversy or disagreement related to this Website. The use of the services of this website implies express acceptance of Spanish jurisdiction.

Last update: 02/09/2022